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Immediate Openings.
SERVICE COORDINATOR
Qualification - Any Graduate, Graduate
Experience - 2 - 4 (yrs)
Keywords - Incoming work, Customer Service Teams, Composition, Re-assign work, Copy Clarification, Field Engine
Job Locations - Bangalore
 
Job Profile
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SERVICE  COORDINATOR




Education:  Graduate.
  

 
Experience:   2 - 4 years of Experience.



Keywords:

Incoming work, Customer Service Teams, Composition, Re-assign work, Copy Clarification, Field Engineer, Service Delivery Manager, Job Planning, Recommits, Delivery Coordinator, Pro-actively, Escalates.



Job Description:

* Monitor Incoming work.
* Build and maintain a strong relationship with the Customer Service Teams, effectively being the face of Composition to the Customer Service teams and to our clients
* Assign and re-assign work to the teams.
* Contact Customer Service when copy clarification is needed
* Awareness of what site Field Engineer is working on a specific job and status of Progress of the job
* Seeking Service Delivery Manager Approval for all exception situations (changes in job planning, recommits, etc.)
* Managing jobs through the process versus handing the jobs off Service Delivery Coordinator retains accountability for successful completion of jobs
* Pro-actively monitors client activity and communications with Customer Service regarding job status
* Escalates at-risk drops to the Composition Service Delivery manager and trouble shoots the plan to get back on track before notifying Customer Service of the situation




Salary: As Per Industry Standards


Job Location: Bangalore / Bengaluru


E-mail: cv@hitechmanpower.com


Website: www.hitechmanpower.com


HITECH PLACEMENTS, Bangalore.


Phone:
25286767
25255390


Mobile:
9742150823
9901502660
9243407966
8951811866
9035702386


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